Q&A
Quality Policy
At STAR Labs, we are committed to providing the highest quality pharmaceutical products for both veterinary and human health, ensuring they meet the needs and expectations of our customers globally. We maintain this commitment by upholding rigorous quality management systems and adhering to international standards.
Quality Management System
Implementing and maintaining a Quality Management System (QMS) strictly aligned with international standards ensures compliance and enhances operational quality.
ISO 9001:2015
Ensuring consistent quality management practices to enhance customer satisfaction through the effective application of system controls and continual improvement.
ISO 14001:2015
Promoting environmental responsibility by minimizing our environmental footprint, ensuring sustainable operations, and complying with relevant environmental regulations.
ISO 45001:2018
Prioritizing the health, safety, and welfare of all employees, partners, and stakeholders by fostering a safe and healthy working environment, reducing risks, and preventing work-related incidents.
Audits and Inspections
We acknowledge that rigorous audits and inspections are vital to upholding our commitment to quality and compliance within the pharmaceutical sector. Our facilities undergo regular internal and external audits to verify adherence to Good Manufacturing Practices (GMP) and regulatory standards, reinforcing our dedication to delivering safe and effective products. We actively collaborate with regulatory agencies and independent auditors, welcoming their insights to perpetually refine our operational processes. Our comprehensive inspection protocols encompass every aspect of our manufacturing and quality assurance practices—from the procurement of raw materials to the distribution of final products. By cultivating a culture of transparency and accountability, we ensure that our systems are not only compliant but also optimized for excellence. Each audit serves as a pivotal opportunity for us to enhance our practices, implement best-in-class solutions, and uphold the trust vested in us by healthcare professionals and patients. At STAR Laboratories, we are resolutely committed to maintaining the highest standards of integrity and quality through meticulous audits and inspections, thereby reinforcing our mission to advance health and well-being globally.
Employee Training
We firmly believe that our employees constitute our most valuable asset, and we are resolutely committed to providing comprehensive training programs designed to cultivate their skills and knowledge in the dynamic pharmaceutical landscape. Our multifaceted training initiatives encompass a broad spectrum of subjects, including regulatory compliance, Good Manufacturing Practices (GMP), safety protocols, and the latest innovations in drug development. Through a blend of immersive workshops, advanced e-learning modules, and structured mentorship opportunities, we foster a robust culture of continuous learning and professional growth. We place equal emphasis on both technical competencies and essential soft skills, promoting collaboration, effective communication, and leadership within our workforce. By investing in the professional development of our employees, we ensure their preparedness to navigate the complexities of their roles and contribute meaningfully to STAR Laboratories' overarching mission. This unwavering dedication to training and development not only enhances employee satisfaction and retention but also propels innovation and operational excellence, ultimately empowering us to deliver high-quality pharmaceuticals that significantly improve patient outcomes.
